Shipping Info



● It generally takes 1-3 business days to process your order for shipping,
excluding orders received on the weekend.
Transit times for your choice of shipping method must be calculated from the time
the order leaves our office, not from the time you place your order.

● Please note that we cannot take responsibility for items lost or damaged in the mail
when Regular Airmail is selected, and will not refund a Lost/Damaged item unless
FedEx, EMS or Registered Post is selected, which is recommended.

● Customers responsible for any customs fees or any other fees charged by government
in their respective country in addition to the shipping fee. We are unable to predict
which shipments will be assessed these fees or the amount of the fee that might be charged.
Please check customs regulation in your country.

● If your package weight exceeds the flat rate allowance, additional shipping charges
may incurred. You will be notified of any additional shipping charges prior to
final processing and shipping.


Shipping Options

a) FedEx International

- $19.00 flat rate (up to 1kg).
- Tracking number will be provided immediately after shipment.
- Takes 3-5 business days after issuing tracking number
- fully insured in case lost and damaged
- Recipient's phone number required
- CANNOT ship to P.O. Box
- If recipient's address is OPA(Out of pick up area), additional charge will be incurred.
You will be notified of any additional shipping charges prior to shipping.



b) EMS

- $22.00 flat rate (up to 1kg).
- For customers who have problem with receiving package via FedEx.
- Tracking Number will be provided immediately after shipment.
- takes about 3-5 business days after issuing tracking number
- fully insured in case lost and damaged
- Recipient's phone number required
- CANNOT ship to P.O. Box


c) International Registered Airmail

- $10.00 Flat Rate (up to 1kg).
- Max dimensions : Width + Height + Depth = 900mm, Up to 2kg package weight.
- The average transit time is 2-3 weeks, but it might take up to 3-5 weeks if there is
customs check during international transport.
- Recipient's phone number required
- We will fully refund or resend the items if you do not receive the items in 35 working
days after you receive the tracking number.
- International registered airmail can not be tracked day-by-day like FedEx Shipments or
EMS International. But, the post office will not release Registered Airmail packages
without your signature.
Although, This also means if there's no one present at your address at the time of
delivery, your package will not be left on the backdoor or in your mailbox by the postman.
Instead, you will probably receive a notice indicating that there's a package addressed
to you which you'll be able pick up at your local post office.


d) Regular Airmail

- $5.00 Flat Rate
- The average transit time is 2-3 weeks, but it might take up to 3-5 weeks if there is
customs check during international transport.
- Please note, we cannot take responsibility for items lost or damaged in the mail when
regular airmail is selected, and WILL NOT refund a lost/damaged item unless registered
post(FedEx, EMS, International Registered) is selected, which is recommended.



Sun Bijoux Co, Ltd.




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©Sun BIJOUX Intl.

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